1. Introduction

Welcome to New Up Impex. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

2. About Us

New Up Impex is a manufacturer and exporter of premium-quality sportswear and apparel, specializing in Sportswear, Team Uniforms, Compression Wear, Sports Gloves, Sports Accessories, Baseball Caps, Jackets, and customized athletic products for customers worldwide.

3. Acceptance of Terms

By accessing this website, submitting inquiries, or placing orders, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.

4. Products & Customization

  • All products displayed on our website are subject to availability.
  • We offer customized manufacturing services according to customer specifications.
  • Product images are for illustrative purposes only and may vary slightly from the final manufactured product.
  • Customized orders cannot be modified once production has commenced without prior approval.

5. Pricing & Payments

  • All prices are quoted in the agreed currency and may be subject to change without prior notice.
  • Payment terms will be communicated during the order confirmation process.
  • Production will begin only after receipt of the agreed deposit or full payment, as applicable.
  • Customers are responsible for any applicable taxes, duties, or import charges imposed by their country.

6. Orders & Production

  • Orders are considered confirmed only after written acceptance by New Up Impex.
  • Production timelines may vary depending on order quantity, customization requirements, and material availability.
  • We reserve the right to refuse or cancel any order for legitimate business reasons.

7. Shipping & Delivery

  • Delivery times are estimates and are not guaranteed.
  • New Up Impex is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.
  • Risk of loss or damage transfers to the customer upon shipment.

8. Returns & Refunds

  • Customized or personalized products are generally non-returnable and non-refundable unless manufacturing defects are confirmed.
  • Any claims regarding defects, shortages, or incorrect products must be reported within 7 days of receiving the shipment.
  • Approved refunds or replacements will be processed according to our return policy.

9. Intellectual Property

  • All content on this website, including logos, designs, text, graphics, images, and product descriptions, is the property of New Up Impex and is protected by applicable intellectual property laws.
  • Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

10. Customer Responsibilities

Customers agree to:

  • Provide accurate information when placing orders.
  • Ensure that submitted artwork, logos, or designs do not infringe upon third-party intellectual property rights.
  • Comply with all applicable laws and regulations regarding imported products.

11. Limitation of Liability

New Up Impex shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.

12. Privacy

Any personal information collected through our website will be handled in accordance with our Privacy Policy.

13. Force Majeure

New Up Impex shall not be held responsible for delays or failures resulting from events beyond reasonable control, including natural disasters, pandemics, labor disputes, government actions, transportation disruptions, or other unforeseen circumstances.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which New Up Impex operates.

15. Changes to Terms

New Up Impex reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

16. Contact Information

For questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.

New Up Impex
Premium Sportswear & Apparel Manufacturer and Exporter